Skills Programmes and Short Courses

Set new standards of service in your establishment with Horwath HTL's short courses

Our short courses provide focussed job-based learning enhanced with practical experience enabling your staff to be more flexible within your workplace. Conveniently facilitated onsite, our short courses can be tailored to meet your specific requirements. By providing your staff with access to further training, you uplift your team's skills whilst creating career-pathing opportunities within the workplace.

Horwath HTL is an accredited training provider authorised to issue nationally recognised certification in respect of the following National Qualifications Framework registered skills programs:

• Food Service Assistant
• Drink Service Assistant
• Table Attendant
• Bar Attendant

Notwithstanding our accredited training provider status, Horwath HTL offers a number of tailor-made short courses; a limited selection is presented below:

• Induction Program
• Customer Care
• Telephone Techniques
• Communication Skills
• On-Job Coaching

Horwath HTL is committed to the delivery of quality skills development initiatives that are current, relevant, and address our Client's unique current and future skills development requirements. We have been accredited with the Culture, Arts, Tourism, Hospitality and Sports SETA (formerly known as THETA) since April 2007.

• Skills Programme and Short Course Brochure

Horwath HTL is an organisation of a group of member firms of Crowe Horwath International Association, a Swiss Verein. Each member of the association is licensed to include “Horwath” in its legal name but remains a separate and independent legal entity.